Wong Ching Lam

- Rotated between Elite Client Team, Gentry Club Team, and Passage N Team, gaining valuable experience in different client segments and event management - Provided support in the coordination of exclusive private events at Gentry Club, encompassing prestigious showcases of Damiani High Jewelry, Piaget Metaverse Collection, and Versace's latest seasonal collection - Actively participated in extensive market research focused on K11 Gentry Club's expansion in the Chinese market mainly targeting Shanghai and Shenzhen’s market, examined and compared over 10 prominent private clubs in APAC, as well as personas analysis - Developed a comprehensive monthly financial report template for Passage N, catered specifically for senior-level management

- Created content for Livi Bank app's "My Mission" feature, aiming to enhance user engagement and increase app traffic - Utilized Salesforce proficiency to coordinate and ensure the accuracy of all changes and updates to company data and documents within the CRM system - Leveraged Salesforce journeys to create effective app pushes and eDMs, as well as managed the email calendar and implemented schedule adjustments to optimize communication strategies